{"id":1131,"date":"2020-07-19T17:19:32","date_gmt":"2020-07-19T17:19:32","guid":{"rendered":"https:\/\/clientes.calvonavarro.com\/ag10motowp\/information-generale\/"},"modified":"2023-05-26T20:45:27","modified_gmt":"2023-05-26T20:45:27","slug":"information-generale","status":"publish","type":"page","link":"https:\/\/www.ag10moto.com\/fr\/information-generale.html","title":{"rendered":"Information G\u00e9n\u00e9rale"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"1131\" class=\"elementor elementor-1131 elementor-171\" data-elementor-post-type=\"page\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-467719a elementor-reverse-mobile elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"467719a\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-a64aeda\" data-id=\"a64aeda\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-fcd25cb elementor-widget elementor-widget-heading\" data-id=\"fcd25cb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">INFO \/ CONTACTO<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3b2974c elementor-nav-menu__align-start elementor-nav-menu--dropdown-none elementor-widget elementor-widget-nav-menu\" data-id=\"3b2974c\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;layout&quot;:&quot;vertical&quot;,&quot;submenu_icon&quot;:{&quot;value&quot;:&quot;&lt;i class=\\&quot;fas fa-caret-down\\&quot; aria-hidden=\\&quot;true\\&quot;&gt;&lt;\\\/i&gt;&quot;,&quot;library&quot;:&quot;fa-solid&quot;}}\" data-widget_type=\"nav-menu.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t<nav aria-label=\"Menu\" class=\"elementor-nav-menu--main elementor-nav-menu__container elementor-nav-menu--layout-vertical e--pointer-background e--animation-sweep-right\">\n\t\t\t\t<ul id=\"menu-1-3b2974c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17063\"><a href=\"https:\/\/www.ag10moto.com\/fr\/envois.html\" class=\"elementor-item\">EXP\u00c9DITIONS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17065\"><a href=\"https:\/\/www.ag10moto.com\/fr\/garantie-d-ajustage.html\" class=\"elementor-item\">GARANTIE D\u2019AJUSTEMENT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-46030\"><a href=\"https:\/\/www.ag10moto.com\/fr\/contactez-nous\/\" class=\"elementor-item\">Contactez-nous<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<nav class=\"elementor-nav-menu--dropdown elementor-nav-menu__container\" aria-hidden=\"true\">\n\t\t\t\t<ul id=\"menu-2-3b2974c\" class=\"elementor-nav-menu sm-vertical\"><li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17063\"><a href=\"https:\/\/www.ag10moto.com\/fr\/envois.html\" class=\"elementor-item\" tabindex=\"-1\">EXP\u00c9DITIONS<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-17065\"><a href=\"https:\/\/www.ag10moto.com\/fr\/garantie-d-ajustage.html\" class=\"elementor-item\" tabindex=\"-1\">GARANTIE D\u2019AJUSTEMENT<\/a><\/li>\n<li class=\"menu-item menu-item-type-post_type menu-item-object-page menu-item-46030\"><a href=\"https:\/\/www.ag10moto.com\/fr\/contactez-nous\/\" class=\"elementor-item\" tabindex=\"-1\">Contactez-nous<\/a><\/li>\n<\/ul>\t\t\t<\/nav>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t<div class=\"elementor-column elementor-col-50 elementor-top-column elementor-element elementor-element-9f9c3d1\" data-id=\"9f9c3d1\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-53ea8b3 elementor-widget elementor-widget-heading\" data-id=\"53ea8b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h1 class=\"elementor-heading-title elementor-size-default\">Information G\u00e9n\u00e9rale<\/h1>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c7277e1 elementor-widget elementor-widget-text-editor\" data-id=\"c7277e1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Consultez ci-dessous notre s\u00e9lection des questions les plus fr\u00e9quentes sur AG10Moto.<\/p>\n<p>Si vous ne trouvez pas de r\u00e9ponse \u00e0 vos questions, <a href=\"https:\/\/www.ag10moto.com\/fr\/contactez-nous\/\">CONTACTEZ<\/a> notre d\u00e9partement d&rsquo;attention au client et nous nous ferons un plaisir de vous renseigner.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c498768 elementor-widget elementor-widget-accordion\" data-id=\"c498768\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"accordion.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion\">\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2061\" class=\"elementor-tab-title\" data-tab=\"1\" role=\"button\" aria-controls=\"elementor-tab-content-2061\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Est-ce que je peux ajouter un v\u00eatement \u00e0 ma commande?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2061\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"1\" role=\"region\" aria-labelledby=\"elementor-tab-title-2061\"><p>Tant que votre commande n&rsquo;est pas envoy\u00e9e, vous pouvez y ajouter des v\u00eatements sans frais de port suppl\u00e9mentaire.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2062\" class=\"elementor-tab-title\" data-tab=\"2\" role=\"button\" aria-controls=\"elementor-tab-content-2062\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Quelle est la configuration de s\u00e9rie des combinaisons sur-mesure AG10Moto ?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2062\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"2\" role=\"region\" aria-labelledby=\"elementor-tab-title-2062\"><p>Toutes les combinaisons sur-mesure AG10Moto se basent initialement sur la configuration suivante\u00a0: 1 PI\u00c8CE, avec BOSSE A\u00c9RODYNAMIQUE, avec SLIDERS de coudes et genoux, avec MICRO-PERFORATION et avec tout le set de PROTECTIONS aussi bien int\u00e9rieures qu\u2019ext\u00e9rieures.<\/p>\n<p>&nbsp;<\/p>\n<p>Dans le cas o\u00f9 vous souhaiteriez une configuration diff\u00e9rente (par exemple une combinaison 2 pi\u00e8ces, non micro-perfor\u00e9e et sans sliders) vous devrez nous le signaler au cours du processus de maquettage afin que nous puissions actualiser l\u2019information sur la fiche de commande.<\/p>\n<p>Toute commande qui n\u2019aura pas indiqu\u00e9 de configuration diff\u00e9rente sera confectionn\u00e9e sur la base de la configuration initiale.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2063\" class=\"elementor-tab-title\" data-tab=\"3\" role=\"button\" aria-controls=\"elementor-tab-content-2063\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Existe-t-il une formule de cartes-cadeau?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2063\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"3\" role=\"region\" aria-labelledby=\"elementor-tab-title-2063\"><p>Oui, vous pouvez acheter des cartes-cadeau. Une carte-cadeau d&rsquo;AG10Moto c&rsquo;est la mani\u00e8re la plus simple et la plus efficace pour offrir des \u00e9quipements de moto sur-mesure \u00e0 vos amis et parents. Il vous suffit de suivre les instructions suivantes: Remplissez l&rsquo;information du destinataire S\u00e9lectionnez la valeur de la carte Ajoutez un message personnel Pour plus d&rsquo;information, visitez notre section de carte cadeau.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2064\" class=\"elementor-tab-title\" data-tab=\"4\" role=\"button\" aria-controls=\"elementor-tab-content-2064\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">J'ai re\u00e7u une carte cadeau: comment puis-je l'utiliser?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2064\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"4\" role=\"region\" aria-labelledby=\"elementor-tab-title-2064\"><p>Veuillez contacter notre Service d\u2019Attention \u00e0 la Client\u00e8le pour activer le \u00abcode cadeau\u00bb que vous avez re\u00e7u par courriel.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2065\" class=\"elementor-tab-title\" data-tab=\"5\" role=\"button\" aria-controls=\"elementor-tab-content-2065\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Puis-je modifier ma commande?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2065\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"5\" role=\"region\" aria-labelledby=\"elementor-tab-title-2065\"><p>Des changements peuvent \u00eatre r\u00e9alis\u00e9s dans votre commande pendant les 24 heures qui suivent le paiement de celle-ci ; veuillez, s\u2019il vous pla\u00eet, nous contacter pour nous en faire part. Pass\u00e9 ce d\u00e9lai de 24 heures, les commandes seront d\u00e9j\u00e0 en production et le patron sera coup\u00e9: par cons\u00e9quent, les changements ne seront plus accept\u00e9s.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-accordion-item\">\n\t\t\t\t\t<div id=\"elementor-tab-title-2066\" class=\"elementor-tab-title\" data-tab=\"6\" role=\"button\" aria-controls=\"elementor-tab-content-2066\" aria-expanded=\"false\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon elementor-accordion-icon-right\" aria-hidden=\"true\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-closed\"><i class=\"fas fa-chevron-down\"><\/i><\/span>\n\t\t\t\t\t\t\t\t<span class=\"elementor-accordion-icon-opened\"><i class=\"fas fa-chevron-up\"><\/i><\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-accordion-title\" tabindex=\"0\">Comment faire pour annuler ma commande?<\/a>\n\t\t\t\t\t<\/div>\n\t\t\t\t\t<div id=\"elementor-tab-content-2066\" class=\"elementor-tab-content elementor-clearfix\" data-tab=\"6\" role=\"region\" aria-labelledby=\"elementor-tab-title-2066\"><p>Si vous avez pay\u00e9 votre commande dans les derni\u00e8res 24 derni\u00e8res heures, contactez-nous afin de proc\u00e9der \u00e0 l&rsquo;annulation.<\/p>\n<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>INFO \/ CONTACTO Information G\u00e9n\u00e9rale Consultez ci-dessous notre s\u00e9lection des questions les plus fr\u00e9quentes sur AG10Moto. Si vous ne trouvez pas de r\u00e9ponse \u00e0 vos questions, CONTACTEZ notre d\u00e9partement d&rsquo;attention au client et nous nous ferons un plaisir de vous renseigner. Est-ce que je peux ajouter un v\u00eatement \u00e0 ma commande? Tant que votre commande [&hellip;]<\/p>\n","protected":false},"author":5154,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_joinchat":[],"footnotes":""},"class_list":["post-1131","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/pages\/1131","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/users\/5154"}],"replies":[{"embeddable":true,"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/comments?post=1131"}],"version-history":[{"count":14,"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/pages\/1131\/revisions"}],"predecessor-version":[{"id":40543,"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/pages\/1131\/revisions\/40543"}],"wp:attachment":[{"href":"https:\/\/www.ag10moto.com\/fr\/wp-json\/wp\/v2\/media?parent=1131"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}