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Frequently Asked Questions
Below you can see a selection of frequently asked questions about AG10Moto.
If you don’t find the answers to your questions, CONTACT our Customer Service Department and we will solve any doubt that you may have.
How does the process of design work?
When a client buys a tailor-made AGMoto product, we assign a designer to start preparing the outlines. We usually do a brief interview with the client in which we are provided information about the colors, logotypes and fitting that the equipment should have. Based on all this information our designers do the outlines, which are sent to the customer and updated according to his requests.
How are measurements taken?
A simple form clearly explains how to take each measurement with photos and instructions. Once we receive the measurements our pattern designers check them one by one to confirm that there are no mistakes in the taking.
What happens if my order doesn't agree with my measurements?
All our products are supported by our Perfect Fit Guarantee. When you receive an AG10Moto product you can take your time to try it during 7 days after the purchase to confirm that it fits properly. In case you wish to do any modification, it will be included in the price without additional charges, with a Perfect Fit Guarantee.
Does AG10Moto send its products to anywhere in the world?
We send products anywhere in the world and all our orders are sent with industry-leading express courier companies.
What payment methods are available?
AG10Moto offers a wide variety of payment methods aimed at providing our users with an easy and safe payment process. AG10Moto accepts payments via Bank Transfer and the main credit cards, including VISA, MasterCard, Maestro, Carte Bleue, CartaSi, Discover, Diners Club and JCB. Our payment platform guarantees the secure transmission of your confidential data thanks to our SSL certificate.
Where does AG10Moto manufacture its products?
All AG10Moto products are completely manufactured in SPAIN - where we have our own manufacturing workshops - and without intermediaries.
Does AG10Moto manufacture equipment for large sizes, women or children?
AG10Moto has a very wide range of products as we manufacture RACING equipment for man, woman, children XXL sizes; as well as SUPERMOTARD, TOURING and CLASSIC equipment. No matter your style, size, genre or age. We will turn your dreams into reality.
We are a group of friends, who want to buy several products, Can we have a discount?
Yes, we offer special discounts for group of friends, teams, schools… CONTACT US and tell us your project...