HELP / CONTACT
General Information
Below you can see a selection of frequently asked questions about AG10Moto.
If you don’t find the answers to your questions, CONTACT our Customer Service Department and we will solve any doubt that you may have.
Can I add a garment to my order?
Provided that your order has not been sent yet, you can add a garment to your order without additional shipping costs.
What is the initial suits configuration?
The initial configuration of AG10Moto suits is 1 PIECE, with HUMP, ELBOW / KNEE SLIDERS, MICROPERFORATED and with the full set of interior / exterior ARMOR.
If you want a suit with another type of configuration (for example a 2-piece suit, not perforated and without sliders) you must inform us during the design process to be able to update your order.
Can I buy gift cards?
Yes, you can buy gift cards. One AG10Moto gift card is the easiest and most efficient way to give tailor-made rider´s equipment to your friends and family. Just follow these steps: Fill the addressee information Choose the gift card value Add a personal message For further information, visit our gift card section.
I have received a gift card, how can I use it?
Once you receive our email with your “gift code”, please, contact our Customer Service Department to activate it.
I want to cancel my order.
You can cancel your order during the following 15 calendar days from the day you made the first payment.
After 15 calendar days your order will have a production spot assigned with a reserve of materials and unfortunately we will not be able to make any changes.
Remember that AG10Moto products are handcrafted and totally custom-made, requiring production planning several months in advance.
*Orders that have the contracted express manufacturing service can be canceled only during the first 24 hours after the first payment has been processed.
